Privacy Policy

This Privacy Policy sets out how we use the information that we collect about you on our website ( and/or in providing services to you to carry out your instructions and how we keep it safe.

If you have any queries in relation to this policy then you can contact


We’re registered with the Information Commissioner under number ZA308972. We process personal data in accordance with the Data Protection Act 1998 (and from 25 May 2018 the General Data Protection Regulation).  This website may contain links to other websites.  Please note that we’re not responsible for the privacy statements of other websites.  This document relates only to the data that we collect from you on this website and/or in providing services to you to carry out your instructions in accordance with our terms of business with you.   If we make any changes to this Privacy Policy then we’ll let you know on our website and put the changes on this page.  If you’re not happy with the changes to the Privacy Policy then we will ask you to stop using the website.  

What information do we collect? 

It may be necessary for us to collect personal information from you but this will depend on your use of the website and the services that we’re providing to you.   You may subscribe for newsletters and updates and/or express interest in attending events.  If you wish to do so you’ll need to register with us by supplying a name and email address. To unsubscribe you can email

What will we do with your information? 

Your information will only be used for the purpose for which it is provided and to perform the services that you’ve requested and/or carry out your instructions, to send you newsletters and updates, information about events that you request and for administration purposes.   We will never pass your personal information to anyone else without your consent unless we have to do so: by law; as a result of government or regulatory requests; for the prevention of crime and fraud. 

How you can change or remove your information? 

If your personal information changes, is incorrect or if you no longer wish to receive communication or marketing emails from us then let us know and we will correct, update or remove the details.  You can email us at

How long will we keep your information? 

If we’re providing services to carry out your instructions we’ll keep your files for 6 years from the date of the final invoice.    

Transfer or your information outside of the European Union 

We’ll only pass information about you as an individual to third parties where you’ve consented.  If it’s outside of the European Union, some countries may not have laws that protect privacy rights as extensively as the European Union.  However, we’ll take proper steps to make sure that your information is properly protected.   


As required by UK data protection laws, we follow strict security procedures in the storage and disclosure of information which you have given us to prevent unauthorised access.  We use industry recognised storage to keep data secure.  However it’s impossible to guarantee that your information will be free from every possible insecurity. 

Your rights to access your personal information 

You have the right to request details of personal information that we hold about you.  If you wish to make a request that you should write to Stephen Robinson at The Red House, Underbridge Lane, Higher Walton, WA4 5QR or email